At Meri Movie, operated by Lazio Industries Private Limited, we strive to provide a seamless entertainment experience. This Refund & Cancellation Policy outlines the procedures and conditions for cancellations and refunds of subscriptions, investments, or other services offered through our platform.
1. Subscription Cancellations
Users can cancel their subscription at any time through their account settings. Cancellations will take effect at the end of the current billing cycle. No partial refunds are provided for unused subscription days.
2. Refunds for Subscription Payments
Subscription fees are generally non-refundable. Refunds may be issued at the sole discretion of Meri Movie in cases of technical errors, duplicate charges, or other exceptional circumstances. Refund requests must be submitted within 7 days of the payment date.
3. Investments & Project Funding
Investments made in movies, series, or creative projects through Meri Movie are final. Refunds are not available once the investment is confirmed. Users are advised to carefully review project proposals and risk disclosures before making any investment.
4. Content Purchase or Pay-Per-View
Purchases of movies, web series, or other content on a pay-per-view basis are non-refundable once access has been granted. If technical issues prevent content access, users should contact our support team for resolution.
5. Technical Issues & Support
In case of platform downtime, playback issues, or other technical problems, users should report the issue to support@merimovie.com. Our team will work to provide a suitable solution, which may include refunds at our discretion.
6. Refund Request Procedure
To request a refund, contact our support team at support@merimovie.com with the following details:
- Name and email associated with your account
- Transaction ID or payment reference
- Reason for the refund request
7. Policy Updates
Meri Movie reserves the right to modify this Refund & Cancellation Policy at any time. Updated policies will be posted on this page with a revised effective date. Continued use of the platform after changes constitutes acceptance of the updated policy.
8. Contact Information
For any questions or concerns regarding refunds or cancellations, please contact our support team at merimovieofficial@gmail.com.